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How do I fix my computer crashing when I play games?

morbidz0mb 0 Reputation points
2024-05-13T19:18:16.97+00:00

My computer crashes when I play quite a few games. I've fixed a few errors I was seeing in event viewer at the time the computer crashed but theres still a few remaining.
Below is a warning that I think might be a cause for the crashes.

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user SORROW\user SID (S-1-5-21-1776307024-2867011509-3865716895-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
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  1. S.Sengupta 15,756 Reputation points MVP
    2024-05-17T02:19:15.12+00:00

    Corrupt system files can cause this issue. Use the System File Checker (SFC) to repair any corrupted files:

    1. Open Command Prompt as an Administrator.
    2. Run the following command:
    3. sfc /scannow

    ============

    If the above doesn't work:

    1. Open Settings
    2. Navigate to Update & Security > Recovery.
    3. Select Get started under Reset this PC, and choose the option to keep your files.
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  2. Wesley Li 5,170 Reputation points
    2024-05-23T10:13:07.5666667+00:00

    Hello

    For crashing, do you mean bsod issue?

    Please check whether there is any dump file created (C:\Windows\minidump, C:\Windows\Memory.dmp).

    To analyze a bsod issue, the dump is usually useful. You could try to compress the minidump and upload it to OneDrive then share the link here.

    Of course, you could try to open the dump by yourself. Here is the steps for configuring windbg for analyzing dump.

    Debugging steps

    1. Verify that the computer is set up to generate a complete memory dump file when a crash occurs. For more information, see Method 1: Memory dump.
    2. Locate the memory.dmp file in your Windows directory on the computer that is crashing, and copy that file to another computer.
    3. On the other computer, download the Windows 10 SDK.
    4. Start the install and choose Debugging Tools for Windows. The WinDbg tool is installed.
    5. Go to the File menu and select Symbol File Path to open the WinDbg tool and set the symbol path.
      1. If the computer is connected to the internet, enter the Microsoft public symbol server: https://msdl.microsoft.com/download/symbols and select OK. This method is recommended.
        1. If the computer isn't connected to the internet, specify a local symbol path.
        2. Select Open Crash Dump, and then open the memory.dmp file that you copied.

    Stop error, bug check, or blue screen error troubleshooting - Windows Client | Microsoft Learn

    Update the drivers from the device manufacturer website especially the graphic driver.

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