why I can't access Earnings workspace in Partner Center?

indie developer 0

Out of sudden, if I click on the Earnings workspace, it goes into an infinite loop asking me to sign in over and over. All the other workspaces seems working fine.

To make it clear: I have access to Partner Center, I can see "Apps and Games", "Earnings" and "Insights" workspaces, but since yesterday the Earnings workspace is mulfunctioning, I can click on it and it asks to sign in over and over without showing my earnings anymore.

Roy Li - MSFT 32,486 Reputation points Microsoft Vendor

2024-05-14T02:02:21.5633333+00:00

I'm checking this behavior with the Store team. I'll update once I got response from the team.
Roy Li - MSFT 32,486 Reputation points Microsoft Vendor

2024-05-15T02:13:20.5833333+00:00

I've talked with the Store team. This behavior has already been noticed and they are researching about this. You could open a ticket with the Store team so you could track the process of this. Please open a free support ticket here: Contact Us. Go to Contact us tab , find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT.
indie developer 0 Reputation points

2024-05-15T05:50:21.51+00:00

maybe something was done already, as since yesterday evening it started working again, at least for me. Thanks for the attention
Roy Li - MSFT 32,486 Reputation points Microsoft Vendor

2024-05-16T01:33:42.1766667+00:00

Glad to hear that. Please feel free to ask here if you have other questions.

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why I can't access Earnings workspace in Partner Center?