Intune Reports or logs for Unsuccessful App Installations

Question

Hi there,

We are in the process of deploying a remediation script via Intune to uninstall the Teams Personal app across user devices. We’ve noticed that the uninstallation was successful on some devices but not on others. Could you guide us on where to find reports or logs within Intune that detail the reasons for these unsuccessful uninstallations?

Thank you for your assistance

Answer 1

@J-3804, Thanks for posting in Q&A. To troubleshoot the remediation issue on some devices, the logs I can think is the IntunemanagementExtenion log or AgentExcution log under C:\ProgramData\Microsoft\IntuneManagementExtension\Logs

You can check if we can find something there. Another method we try is adding Start-Transcript in the script to log the detailed information.

In addition, for the affected device, you can manually run the remediation script to see if we will get any error.

Hope the above information can help.

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