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Tenant not added

Santosh M 0 Reputation points
2024-05-14T11:09:49.58+00:00

Unable to use demo environment after signing in with credentials and verifying from the email code.

Receiving below error message:

The selected user account does not exist in tenant 'Azure Monitoring' and cannot access the application '6e00b31f-06d4-4c93-8b14-e08b568b4a04' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

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  1. Abdul 1,795 Reputation points Microsoft Vendor
    2024-05-14T11:35:48.71+00:00

    Hi Santosh M,

    Thank you for your raising query on Q&A forum.

    This issue might arise if you're trying to access the application using an account that isn't part of the 'Azure Monitoring' tenant. To fix this, double-check that you're using the appropriate account associated with the tenant.

    • Ensure that you're using the right account to access the application and this account is connected to the "Azure Monitoring" tenant.
    • If you've already created an external user account, please ensure it's added to the 'Azure Monitoring' tenant. You can do this by following the steps outlined in the Azure portal for adding a user to a tenant.

    Also, please refer to the resource Grant data access to an environment which provides the steps needed to provide access to a user.

    If the answer has been helpful in resolving the issue, please consider accepting the answer by clicking on the “Accept answer" button to help increase visibility of this question for other members of the Microsoft Q&A community.

    If you are still facing into issues, please let us know in the comments. We are glad to help you.

    Thank you.

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