Intune Remote Help Unattended access for Windows Devices

Question

Does Intune have Remote Help Unattended access for Windows Devices ?, i can see in roles Android Devices but not windows.

Answer 1

No it does not, for now. This question keeps rising here and there from time to time, and want to challenge this a little bit. I think, that over the internet it would be more secure that user permission is needed, when the think about typical laptop scenario which connects to internet from anywhere as remote worker. For production, static computer which is connected to your local network, you still can use Remote Desktop opened only from secure locations. Just thinking :)

Answer 2

@Siripurapu Sanjeev Kumar, Thanks for posting in Q&A.

From your description, I know you want to know whether Intune have Remote Help Unattended access for Windows Devices.

Based on my research, Intune does provide an Unattended control Permission to manage the use of the Remote Help app, but it is only available for Android device.

https://learn.microsoft.com/en-us/mem/intune/fundamentals/remote-help#task-2-configure-permissions-for-remote-help

If you want Intune to implement Unattended control Permission for Windows, you can submit your feedback to Intune

https://feedbackportal.microsoft.com/feedback/forum/ef1d6d38-fd1b-ec11-b6e7-0022481f8472

Thanks for your kind understanding.

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