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SharePoint Online content Approval and MS Teams Approval center not sync

PowerUser 365 0 Reputation points
2024-05-14T16:27:01.2833333+00:00

I've set up a document library with content approval enabled and created a Power Automate "First to respond" flow for approvals, with notifications sent to MS Teams. Everything's running smoothly, except for one issue: the approval status in SharePoint isn't syncing with the status in the MS Teams approval center. 

This means that when an approval is made or rejected through the SharePoint library, the status remains as "Requested" in the Teams approval center and doesn't get updated. As a result, the approvers aren't notified that the item has been approved or rejected. However, it works the other way around if an item is approved or rejected from the Teams approval center. 

 

How can we synchronize these two environments to allow approvers to approve items from both SharePoint and Teams, ensuring that the status is updated in both environments?

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  1. kguntaka 1,015 Reputation points Microsoft Vendor
    2024-05-15T03:49:20.57+00:00

    Hi PowerUser 365,

    Thank you for reaching out to us on the Microsoft Q&A forum.

    This topic is currently not supported in the Q&A forums.

    I recommend initiating a new discussion through the Power Automate Community platform Moderators are readily available there to assist you and provide guidance.

    Please don't forget to Accept helpful answer and close this thread.

    Thank You.