How can I login to my work 365 business standard account on a brand new Surface Pro 9?

Question

I just bought a new Surface Pro 9. It has Windows Pro installed. I cannot get it to login to the 365 work account I have. Please help.

Answer 1

@Bryan Trochessett, Thanks for posting in Q&A. From your description, it seems you have questions about Microsoft 365 business account login issue which we are not familiar.

I have done some researching. Maybe you can do Microsoft Entra join to let the account login. You can join during OOBE.

https://learn.microsoft.com/en-us/entra/identity/devices/device-join-out-of-box

Or you can add your work or school account via Settings > Accounts > Add a Work or School Account1, click "Connect", then "Join the device into Azure Active Directory"

.

However, if it's not working, you can go to Microsoft 365 community to get more help.

https://answers.microsoft.com/en-us/msoffice/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

Hope the above information can help.

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