Azure B2C user creation is failed for some specific user

Question

I am creating a user in Azure B2C using Graph Client (5.40.0). While creating the user, we are getting response saying that "userPrincipalName already exists". Then we try to get the user using the user's principal name, we are getting error code "Request_ResourceNotFound". So, we are unable to create this specific user.

This happens only for some User. I have added the user data below.

User Data:

User principal: nyah.kingoakviewgroup.com@agilysysprod.onmicrosoft.com

Tenant : agilysysprod.onmicrosoft.com

Answer 1

Hi @Sengol Raj, Stephen

Thank you for posting this in Microsoft Q&A.

I understand that you are trying to create a user in Azure B2C using Graph Client (5.40.0), but you are getting a response saying that "userPrincipalName already exists". When you try to get the user using the user's principal name, you are getting an error code "Request_ResourceNotFound".

Could you attempt to retrieve the user by utilizing their object ID and observe the outcome?

Please follow the document https://learn.microsoft.com/en-us/graph/api/user-post-users?view=graph-rest-1.0&tabs=csharp#example-1-create-a-user to create user using graph client.

For your reference: User management in B2C

If you are still encountering issue, please share the Graph Client request that you use to create a user and obtain their information?

Hope this helps. Do let us know if you any further queries.

Thanks,

Navya.