Hello,
Thank you for posting in Q&A forum.
To troubleshoot this issue from Windows OS level, please kindly try below steps:
1.Check if excel works fine on the server.
2.Check if the service account of ABB 800xA has proper permission to excel.
3.Try to repair or reinstall Office and see if it helps.
Meanwhile, please kindly engage AAB 800xA software support team for troubleshooting from their side.
Best regards,
Jill Zhou
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