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Learn module requiring "select matching pictures" 10 TIMES!

Scott 0 Reputation points
2024-05-17T21:12:53.8166667+00:00

https://learn.microsoft.com/en-us/training/modules/azure-sql-performance/5-exercise-monitor-troubleshoot-performance

When asked to "Verify your account" I have to select matching pictures TEN TIMES.

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  1. AmaranS 2,940 Reputation points Microsoft Vendor
    2024-05-18T06:48:37.58+00:00

    Hi Scott,

    Thank you for asking this question on the Microsoft Q&A Platform.

    The issue you're experiencing with the account verification process requiring you to select matching pictures ten times can be frustrating.

    Here are some steps to help you navigate through the verification process efficiently and complete your Azure SQL performance monitoring and troubleshooting exercise:

    1.Clear Browser Cache: Sometimes, clearing your browser cache can resolve issues with repetitive verification prompts. Clear the cache and cookies from your browser settings and try again.

    2.Use a Different Browser: Switching to a different web browser can sometimes bypass the issue. If you are using Chrome, try Firefox, Edge, or another browser.

    3.Check Internet Connection: Ensure your internet connection is stable. A weak connection might cause the verification process to repeat.

    4.Disable Browser Extensions: Certain browser extensions can interfere with web pages. Try disabling extensions like ad blockers or privacy protectors temporarily.

    5.Use Incognito Mode: Try accessing the verification process in your browser’s incognito or private browsing mode. This can sometimes bypass stored cookies and cached data that might be causing the issue.

    6.Update Your Browser: Ensure your browser is up-to-date. Outdated browsers can sometimes have compatibility issues with web pages.

    7.Try from a Different Device: If possible, try accessing the verification process from a different device, such as another computer, tablet, or smartphone.If you are still running into issues, kindly attach the screenshots of the error you are getting. We will be glad to assist you.

    If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.

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