My AI 900 exam is cancelled in middle by person due to my wrong mouse pad.

Question

Hi

I was giving my exam for AI 900. my mouse was not working for drag and drop. so I asked use to mouse Pad in Chat. They asked Do I need to go outside room. I said as I had my kid story near me. he asked me not go out of camera so I took that. then I start using my mouse Suddenly he asked me to show mouse pad, I showned and he disconnect my exam. I did everything in front of him and after taking his permission. still they disconnect my exam. I believe I should leave that question . I sincerely apologies for this mistake.

how Can I reschedule this exam, do I need to pay amount again if I will request for fresh exam.

Answer 1

Hi Rajesh,

Please ask your question in the Microsoft Credentials forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

Please click Accept Answer and upvote if above was helpful.

Thanks.

-TP

Answer 2

Hello @rajesh sharma Thank you for reaching out. Sorry for the inconvenience this must have caused you.

Microsoft Certification/Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated Microsoft Certification - Exams forum over here:https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

If you scheduled the exam with PearsonVue, I suggest you contact their support:

https://home.pearsonvue.com/Contact-Us.aspx

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Please do not forget to "Accept the answer" and "Up-Vote" wherever the information provided helps you to help others in the community.