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57710218 avatar image
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57710218 asked prmanhas-MSFT commented

Phase timeout expired while awaiting "software installation" of (execute-1, XXXXXX)|error

I used cycle centos 7 to deploy HC44rs instances for compute cluster.
Sometimes one or two nodes can't boot properly with following message.

"Phase timeout expired while awaiting "software installation" of (execute-2, XXXXX)|error"

Following is a error log of troubled node.

/var/log/boot.log

2020-11-11T07:05:13.093782Z INFO ExtHandler ExtHandler ProcessGoalState completed [incarnation 1; 4999 ms]
2020-11-11T07:05:13.230696Z INFO ExtHandler ExtHandler [HEARTBEAT] Agent WALinuxAgent-2.2.52 is running as the goal state agent [DEBUG HeartbeatCounter: 1;HeartbeatId: 09B742EC-FE60-4665-B96B-A1737A06DBAA;DroppedPackets: 0;UpdateGSErrors: 0;AutoUpdate: 1]
Starting Hostname Service...
[ OK ] Started Hostname Service.
[FAILED] Failed to start Terminate Plymouth Boot Screen.
See 'systemctl status plymouth-quit.service' for details. [FAILED] Failed to start Terminate Plymouth Boot Screen.
See 'systemctl status plymouth-quit.service' for details.


I killed plymouth process, then a node booted up properly. I think plymouth should be disabled for compute node's OS image.
How can I do it ?

azure-cyclecloud
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@57710218 Any update on the issue?

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@57710218 Can you please confirm if your issue is resolved or do you still need any help on this?

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prmanhas-MSFT avatar image
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prmanhas-MSFT answered

@57710218 Firstly, apologies for the delay in responding on this and any inconvenience this issue may have caused!!!

Assuming that this is Ubuntu 20.04From the GRUB menu, choose Additional Options, then Recovery Mode, Root Access.

At the # prompt:

 sudo update-alternatives --config default.plymouth

41473-image.png

Choose the ubuntu-logo choice, then repeat the command with the bgrt choice.

 sudo update-initramfs -c -k $(uname -r)

Then reboot.

Hope it helps.

Please 'Accept as answer' if it helped, so that it can help others in the community looking for help on similar topics






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