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AnthonyCzarnik-6225 avatar image
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AnthonyCzarnik-6225 asked ·

SCCM client cache error

I have an issue running a TS that was pushed to a machine. the current CCMCache size is 21GB. the TS is 6GB. The error in the CAS log says the content is 22GB, but the only space available is 21GB.

I resized the CCMCache to 31GB in the SCCM console client settings. Invoked CM client actions. Cleared the Cache Via powershell. CAS log confirms CacheManager shows 0 bytes used, 0 total items.

I click install in the software center. The TS fails to start the install again.

The CAS log NOW says the content is 32GB, and there is only 31GB available in the cache. (same package as before)

What's going on?

mem-cm-general
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1 Answer

AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered ·

@AnthonyCzarnik-6225
Thank you for posting in Microsoft Q&A forum.
What is the percentage of disk for maximum cache size did you set?
The client cache size expands to the maximum size in megabytes (MB), or the percentage of the disk, whichever is less.
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Allen, thank you the answer. in my post it says the cache size was 21GB, and the download failed with an error that the file was 22GB. I resized the cache by 10GB, the error persisted; only it now read that the content was 32GB and the cache was 31GB. The content in reality is only 6GB.

I'm trying to understand where the logic is broken in the content manager

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To add, the disks are 500GB, and are set to 20%

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It seems it a wrong logic. If the issue is urgent for you, then it is recommended that you contact Microsoft Customer Support Services (CSS) for a dedicated Support.
Here is the link of CSS support:
https://support.microsoft.com/en-us/hub/4343728/support-for-business

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