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Dentharg-5730 asked Dentharg-5730 answered

Ubuntu 19.10 Teams login not working

I've recently installed Ubuntu 19.10 and Teams using apt as per instruction.

However when I run it I am unable to log in:
first it shows broken login screen
5461-screenshot-2020-03-23-104024.png

  • after a while it shows a completely white rectangle and in task bar is "checking your credentials".


office-teams-linux-itpro
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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered

Hi Dentharg-5730!
Does this issue persist all the time?
Can you log in normally in Teams Web client?
Please check if you can see a status code (In the bottom left corner of the window). Generally, different status code has different troubleshooting action, you can check the following link:
https://support.office.com/en-us/article/Why-am-I-having-trouble-signing-in-to-Microsoft-Teams-a02f683b-61a3-4008-9447-ee60c5593b0f

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Dentharg-5730 avatar image
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Dentharg-5730 answered

Hello!

  • The issue is constant and persisting

  • I can work fine in Teams Web client (in Google Chrome everything works)

  • Unfortunately I cannot see the status code because it is simply a completely white rectangle





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