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sovrano-9505 asked saldana-msft edited

Cant find some users after sccm upgrade to 2006

Upgraded SCCM from 1906 to 2006 over the weekend and I just noticed I cannot find some users when I search them on the SCCM console, any help will be appreciated

mem-cm-generalmem-cm-updatesmem-cm-site-deployment
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sovrano-9505 answered

Was able to get it fixed after running full discovery

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GarthJones-MVP answered sovrano-9505 commented

What user are you talking about? AD users, CMCB admin users, ???

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Yes, AD Users

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AllenLiu-MSFT answered sovrano-9505 commented

@sovrano-9505
Thank you for posting in Microsoft Q&A forum.
You may check if the Active Directory User Discovery is enabled, and whether the users you are trying to find are in the Active Directory containers:
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All is checked and enabled, I am able to search and find some users in the same OU

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kalyansundar-6796 answered sovrano-9505 commented

You can found more detailed information about User Discovery by opening the following log file :

%program files%\Microsoft Configuration Manager\logs\adusrdis.log

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Hi I checked the logs and can only see a series of warnings

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sovrano-9505 answered AllenLiu-MSFT commented

I noticed on the component status SMS_AD_USER_DISCOVERY_AGENT is offline. Is that normal ?

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The "offline" status is normal. It means the component is not working now and it would online if discovery is running.

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sovrano-9505 answered

Any one with suggestion on what to do about this ??

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kalyansundar-6796 answered

Please check the accounts you configured for AD USER Discovery must have at least Read access permission to the specified Active Directory locations.

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