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katya-0295 avatar image
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katya-0295 asked Nandhagopal edited

Child account restriction even though im not on a child account

I'm trying to play minecraft and it's not letting me join multiplayer because of my child privacy settings. I've triple checked my account and I'm not on a child account, nor have I ever been. I don't know how to fix this

not-supportedwindows-10-general
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1 Answer

TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered TeemoTang-MSFT edited

Follow the guide here to see if you could change your account’s setting
https://help.minecraft.net/hc/en-us/articles/360042649591-I-m-trying-to-set-up-an-Xbox-Live-or-Microsoft-Account-including-Realms-access-for-Child-Accounts-

In fact, for Minecraft question, you need to ask for help from Minecraft Troubleshooting community, there are best resources for you.
https://help.minecraft.net/hc/en-us/sections/360004935372-Minecraft-Troubleshooting


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