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mikepukcloud-1094 asked Reza-Ameri answered

Windows 10 2004 remoteapp keeps wanting to use 3389 not 443 with 2016 RDweb , worked fine on 1909

Hi

We are running a 2016 rds stack and have rdsweb using port 443 for no problem for last 18 months.

users on windows 10 1909 had no issues opening the rdweb icons, and accessing the published app over port 443.

however once windows 10 is upgraded to windows 10 2004, when you attempt to open a published app, it attempts to communicate over port 3389 and not 443 (captured via packet capture)

only way around we have found is to install the remote desktop app from the windows store, which seems to make the connection work fine and uses port 443, however we cannot ask all our customers to install this app, when everything was working fine with their 1909 PCs

we have made no changes to the 2016 RDS stack and can easily replicate the issue between windows PC upgraded to 2004 and not upgraded.

Anyone else encountered this issue?

windows-10-generalremote-desktop-servicesremote-desktop-client
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Hello @mikepukcloud-1094

1) Does it happen to all the upgraded pcs?

2) How are RDS roles distributed ?

3) How are the users remote connection ? by mstsc? or directly by web ?

Make sure Bypass RD Gateway server for local address is unchecked as it is causing the problem with port 3389.

Best Regards
Karlie


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Hi Karlie

Yeah i didnt believe it at first, but we started testing and as soon as the PC is upgraded to 2004 it stops working, and my own PC was working fine, got updated to 2004 and i was getting same issue as the users.

RDS MGMT roles are all on one server, with RDSH servers being the only other servers in the RDS stack.

All connections are directly over the web

i will check to see the bypass setting and disable if enabled.

Thanks

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1 Answer

Reza-Ameri avatar image
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Reza-Ameri answered

Try open start and search for feedback and open the Feedback Hub app and report this issue.

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