Hello everybody,
A customer is running a local Windows Server 2016 AD, synced with his Office 365 Azure AD. Some Windows 10 Pro devices cannot be controlled by Intune, while others work just fine. As an example, we have one which cannot be put into the Azure AD for Intune. It is a German system, please see https://1drv.ms/u/s!AnuxuhxP0zbltK8wl7N6HXDdgVp3ZA for a screen shot of the error details.
What could this unknown error code 0x80180014 be please?
Best Regards,
Stefan Falk
@StefanFalk-3370, For the error code 80180014, Based on the following article, it means the platform or version is not supported.
https://docs.microsoft.com/en-us/windows/win32/mdmreg/mdm-registration-constants
Please check if our version is supported in Intune. We can see more details in the following link. Also try to upgrade the OS to the latest version to see if can fix the issue.
https://docs.microsoft.com/en-us/mem/intune/fundamentals/supported-devices-browsers
Hope it can help.
Hello everybody,
The customer told me that the problem had been solved. I don't have the exact cause to report it here, unfortunately. But thank you for your support and stay healthy.
Best Regards,
Stefan
@StefanFalk-3370 Thanks for letting us know the latest status. If there's any Intune issue we can discuss in the future, feel free to post here.
Thanks and have a good day!
Hello Crystal-MSFT,
Thanks for your fast response! We will try and report here.
Best Regards,
Stefan
@StefanFalk-3370, Thanks for the reply. We will wait for the update. Thanks and have a nice day!
3 people are following this question.
