question

KaelYao-MSFT avatar image
0 Votes"
KaelYao-MSFT asked KaelYao-MSFT edited

[Migrated from MSDN Exchange Dev]message trace option is missing in ECP" Not running office65"

[Note]
This question was originally asked on the MSDN Exchange Development forum which focuses on development questions on Exchange.
As the former Outlook forums on TechNet have been migrated to Microsoft Q&A forum, we migrated this question manually in order to continue the discussion here.

[MSDN Link]
message trace option is missing in ECP" Not running office65"

[Original post]
Hi Team

I am not on office 365 and I need help on how to track a message. message trace option is missing in ECP.

Do i need to enable it or configure it in order to appear under Mail flow?


office-exchange-server-mailflow
5 |1600 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

KaelYao-MSFT avatar image
0 Votes"
KaelYao-MSFT answered KaelYao-MSFT edited

Hi,
Message trace option in Exchange Admin Center is only available in Exchange Online(Office 365).
On an Exchange on-premises server, you need to use delivery reports under the mail flow tag or you can use the Exchange Management Shell to run the Get-MessageTrackingLog command to do a message tracking.

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in [our documentation][4] to enable e-mail notifications if you want to receive the related email notification for this thread.


5 |1600 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.