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saddyAL-8024 avatar image
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saddyAL-8024 asked Criszhan-msft commented

Not able to Restore MS SQL Server database from Barracuda Appliance....

Here is the agent logs from backend.


11/26/2020 11:56:52 0x000016b4 Critical: Exception - Description: The writer experienced a non-transient error. If the backup process is retried,

11/26/2020 11:56:52 the error is likely to reoccur. Original: 2147754996 Mapped: 111 Location: YVssManager::CheckWriterStatus:C:\jenkins\workspace\bbs_new_agent_win\

backupagentapp\AgentManager\Vss\YVssManager.cpp:1033

11/26/2020 11:56:52 0x000016b4 YServiceCommandManager: !!!!!!!!!!!!!!!! Throwing Error to BBS !!!!!!!!!!!!!!!!

11/26/2020 11:56:52 0x000016b4 YServiceCommandManager: Failed to process request: 'object_open' with error: Exception - Description: The writer experienced a non-transient error. If the backup process is retried,

what is the problem help us.
thanks in advance.

sql-server-general
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Hi @saddyAL-8024,

Please check the SQL Server Errorlog or Event Viewer logs on the SQl Server server side to see if there is any related error information.

Unfamiliar with Barracuda Backup, please refer to the following article if it helps.
https://campus.barracuda.com/product/backup/knowledgebase/50160000000ITyfAAG/what-can-i-do-when-error-occurred-during-backup-initialization-appears-in-reports-from-my-barracuda-backup-server/

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1 Answer

DirkHondong avatar image
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DirkHondong answered

Hi there,

I am not familiar with Barracuda Appliance.
So it is just guess work from my side now.
Does Barracude ahve a dedicated backup agent on your sql server?
If yes: under which account does the agent run?

Also, did you check sql server error log as well?

Maybe try restarting the VSS service and/or your barracuda agent

https://campus.barracuda.com/product/backup/doc/21692632/how-to-resolve-an-error-occurred-during-agent-backup-initialization-error/

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