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ArjanLangendijk-2560 avatar image
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ArjanLangendijk-2560 asked AdrianvanEeden answered

Cannot connect to Hyper-v vm's on Windows 10 using vm-connect

After a reboot i am able to connect to the hyper-v VM's but after some time not any more.
43532-2020-11-29-17-45-33-virtual-machine-connection.png

I have it with all VM's



I don't find any eventlog messages related

I use the latest Windows 10 and updates. System is running with high performance powersettings.

Any help appreciated.

windows-10-hyperv
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AdrianvanEeden avatar image
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AdrianvanEeden answered

Changing the listener port as per the following article worked for me. I suspect my anti-virus is up to something. See this article.

cannot-connect-to-virtual-machine-try.html


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XiaoweiHe-MSFT avatar image
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XiaoweiHe-MSFT answered

Hi,

Please check if you are running any third-party applications on the Hyper V host, especially anti-virus applications, if yes, please uninstall anti-virus application and monitor.

If the issue still exists, and occurred randomly, to debug the issue, it's recommended to open a case with MS for deep troubleshooting.

Below is the link to open a case with MS:

https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

Thanks for your time!
Best Regards,
Anne


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ArjanLangendijk-2560 avatar image
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ArjanLangendijk-2560 answered

Thing is that it happens after some time. Even with an existing connection still open. Must be related to sleep settings. Is there a way to debug this?

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DSPatrick avatar image
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DSPatrick answered

Might also try from a clean boot.
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

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