Unable to sign into OneDrive Desktop Client

Chris Takacs 1 Reputation point
2020-12-01T10:04:24.013+00:00

Hello Folks -

Just for some background, I have a Windows 2008 server (yes, I know, old but its my only option right now) that I am leveraging for some backend integration. In the past, I have had zero issues connecting to OneDrive Business to sync my relevant folders. However, my AD password updated recently so I have been trying to sign back in and no luck.

Note, I can sign into OneDrive via browser from within the server fine.

I get the following error 43920-onedrive-error.png

I have tried everything to fix with no success. I have scoured the webs and tried to reset Internet Explorer settings etc etc. I have also uninstalled it and re-installed when no success.

The odd thing is have another server (my UAT server, same version) and I have no issues connecting. Would could the issue be?

Any ideas?

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 22,161 Reputation points Microsoft Vendor
    2020-12-02T09:16:57.303+00:00

    Hi @Chris Takacs ,
    I suggest you go to Control Panel- Credential Manager and check the Web Credentials and Windows Credentials. Try to remove the account and password related to OneDrive account.
    Try this method and let me know if this will help you.


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