AADSTS50020 can't login to teams account

piotr cierkosz 41 Reputation points
2020-03-25T13:01:09.643+00:00

Got invited by friend, then decided to setup my own teams. SO after being removed from his organization my teams stopped working.
MY office365 still working correctly

Error:
Sorry, but we’re having trouble signing you in.

AADSTS50020: User account 'piotr.w.cierkosz@Stuff .com' from identity provider 'live.com' does not exist in tenant 'PrismCode' and cannot access the application '5e3ce6c0-2b1f-4285-8d4b-75ee78787346'(Microsoft Teams Web Client) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Request Id: 2ba3ba9c-097e-42fc-bcc2-dab9a7d24900
Correlation Id: 03a3a753-a1fd-464f-9c19-0a971db99815
Timestamp: 2020-03-25T12:54:58Z

Message: AADSTS50020: User account '@Stuff .com' from identity provider 'live.com' does not exist in tenant '' and cannot access the application '5e3ce6c0-2b1f-4285-8d4b-75ee78787346'(Microsoft Teams Web Client) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
Advanced diagnostics: Disable
If you plan on getting support for an issue, turn this on and try to reproduce the error. This will collect additional information that will help troubleshoot the issue.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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16 answers

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  1. Raja Nagendra Kumar 11 Reputation points
    2020-07-17T11:43:53.433+00:00

    below login, there is a sign-in as anonymous (choose that), then we are able to join

    2 people found this answer helpful.

  2. Gagan Anand 11 Reputation points
    2020-08-02T18:26:23.857+00:00

    Hi,
    I'm getting this error when I try logging in to the link provided by the company.

    AADSTS90072: User account 'gaganganand143@Stuff .com' from identity provider 'live.com' does not exist in tenant 'Qualcomm' and cannot access the application 'http://www.workday.com/PROD'(Workday) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

    Troubleshooting details
    If you contact your administrator, send this info to them.
    Copy info to clipboard
    Request Id: 23bb3c2d-6992-4c0d-9c06-b60a33cd7600
    Correlation Id: 84a0c855-1b7b-4729-93ae-93a6d868c11d
    Timestamp: 2020-08-02T18:00:20Z
    Message: AADSTS90072: User account 'gaganganand143@Stuff .com' from identity provider 'live.com' does not exist in tenant 'Qualcomm' and cannot access the application 'http://www.workday.com/PROD'(Workday) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
    Advanced diagnostics: Enable
    If you plan on getting support for an issue, turn this on and try to reproduce the error. This will collect additional information that will help to troubleshoot the issue.

    Can I fix this error myself or it needs to be fixed by the company who provided this link to me? Please advise.

    2 people found this answer helpful.

  3. M Rusli 176 Reputation points
    2020-11-28T11:54:47.883+00:00

    I had the same problems with msrc account.

    I cannot log in. with the same errors.

    Any ideas to the work around.

    I never had any issues previously.

    Does it caused because with my visual studio code app?

    2 people found this answer helpful.
    0 comments No comments

  4. Diosupport OD 11 Reputation points
    2021-01-21T16:17:38.77+00:00

    Unfortunately, usage of TEAMS seems to require a Microsoft degree. Since this is not viable for most users, I do not see TEAMS as a viable solution. I agree other collaboration platforms are so much easier to us for the novice. Microsoft has a lot of work to make TEAMS easier to use. A lot.

    2 people found this answer helpful.
    0 comments No comments

  5. Ankoor Bek 86 Reputation points
    2020-06-29T10:35:53.16+00:00

    It seems that your user ID is still trying to authenticate with the previous tenant. Can you try login into Teams web client, keeping your browser in private or incognito mode?

    1 person found this answer helpful.
    0 comments No comments