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59289201 avatar image
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59289201 asked BAVAANIKVSUBASHNAIR-2135 answered

Powerpoint activation

마이크로 소프트 CD를 사서 정품이 있습니다.
파워포인트 정품인증을 하려고 하는데 파워포인트에서 요구하는 시리얼 넘버와
제가 가지고 있는 시리얼 넘버가 다르네요
파워포인트 시리얼 넘버와 마이크로소프트 정품 시리얼 넘버가 다른 종류인가요?



Translated from Korean to English:

I bought a Microsoft CD and it is genuine.
I am trying to activate PowerPoint, but the serial number required by PowerPoint and
The serial number I have is different
Is the PowerPoint serial number different from the original Microsoft serial number?

office-powerpoint-itpro
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erinding-msft avatar image
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erinding-msft answered erinding-msft commented

@59289201

What is the version of PowerPoint you are using?
File>Account>About PowerPoint
44919-1.png

Is the PowerPoint serial number different from the original Microsoft serial number?

<< Please tell me what does “original Microsoft serial number” mean.

Generally, if you use newer version of Office like Microsoft 365, Office 2019, retail version of Office 2016(like Office Professional 2016), or retail version of Office 2013(like Office Professional 2013), generally, we need to redeem a new purchase firstly with product key.
You could refer to “ Using product keys with Office”, it may be helpful to you.

Besides, is there any error message?
If yes, please give a screenshot.

If you have any updates, please post back.

Regards,
Erin

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@59289201

How is your issue going?
Any updates, please let me know.

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BAVAANIKVSUBASHNAIR-2135 avatar image
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BAVAANIKVSUBASHNAIR-2135 answered

hi there,
I bought microsoft office software. Now the app not working. Please advice on this matter. Thank you.

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