Share via

Cannot ping/access to other server but other can ping/access to it

chanthoan ly 6 Reputation points
2020-12-03T08:51:38.047+00:00

Dear Team,

Please help to check my windows server 2016.
The issues is like that: My windows server 2016 cannot ping or access to another server, but other pc or server can ping and access to my server. My windows server 2016 has ip 10.125.60.30/24 and another client is 10.125.32.158/24.
From my client 10.125.32.158 can ping and remote to 10.125.60.30 but from 10.125.60.30 cannot ping or access to 10.125.32.158.

Please help to check and support.

Thanks,
Chanthan

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,366 questions
Windows Server Setup
Windows Server Setup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
243 questions

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Dave Patrick 426.3K Reputation points MVP
    2020-12-03T12:37:52.867+00:00

    I'd check that File and Printer Sharing (Echo Request - ICMPv4-In) is allowed on the current network profile the server uses. (Windows Firewall)

    --please don't forget to Accept as answer if the reply is helpful--

    1 person found this answer helpful.
  2. Thameur-BOURBITA 32,606 Reputation points
    2020-12-04T00:01:33.887+00:00

    Hi,

    It seems that the windows firewall on others servers don't allow the ping. I invite you to read the link below to set windows firewall to enable it:

    aopy

    Please don't forget to mark this reply as answer if it help you to fix your issue

  3. Sunny Qi 10,916 Reputation points Microsoft Vendor
    2020-12-04T03:08:01.507+00:00

    Hi @chanthoan ly ,

    Thanks for posting in Q&A platform.

    It most likely one or both of the computers have a firewall that is blocking ICMP. Easiest way is to disable the firewall software for a few minutes while you ping. If ping works then, you can dig around to change the rules in the firewall to let the computers talk to each other.

    Best Regards,
    Sunny

    ----------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.