question

MRutscher-7366 avatar image
13 Votes"
MRutscher-7366 asked SOTF-7055 answered

Can't join meetings as guest from Linux Teams app's newest version any longer

Hi,
up until yesterday I was able to join Teams meetings using the URL from the invitation with the Linux App joining as a guest.
The version of the app was 'teams-1.3.00.25560'
After an update of the teams version to 'teams-1.3.00.30857-1' it is no longer possible to join meetings I was invited to.
All I get is a screen saying "You're not on Teams yet, but you can set it up for your organisation". (Which I can't).
I'm also always be forced to sign in with an account which I solely created to be able to join Teams meetings. From Mac users I know, it's not necessary for them to sign in to an account to be able to join the meetings. (The meetings are hosted from an enterprise with a subscription).

Can you please re-enable the possibility to join Teams meetings as guest using the native Linux Teams app.

Thankyou!

office-teams-linux-itpro
· 18
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After no response or fix from MS it's time to start blogging and social media reports of their failure and unresponsiveness.

5 Votes 5 ·

I have the same issue, not able to join meeting as a guest in app, but can join in chrome browser. Only the login screen appears in the app. Please fix this Microsoft, your teams app is unusable but much needed. Now I must start my old Win 7 computer every time, which is a pain. Version: 1.4.00.7556. Debian Buster Kernel: 4.19.0-16-amd64 x86_64 bits: 64 Distro: Debian GNU/Linux 10.

Either it is a bug, dependency issue or a firewall issue I reckon.(but I have opened the stated outgoing ports.

Get this error code if I click on the three dots at the bottom of the login screen, don't know if it is related.
Error Code: 50058
Request Id: 9a9e0201-7d2c-4202-83a5-4f4f5fc63d00
Correlation Id: 7c153033-e36c-496b-a978-6cf486c97117
Timestamp: 2021-05-24T12:57:58.681Z

1 Vote 1 ·

Hi @JimmyYang-MSFT , @SharonZhao-MSFT

have you any update on this?

Regards

0 Votes 0 ·

Hi @MRutscher-7366

We have ensured it is a bug in Teams for Linux . This bug is now still in investigating. If there is any update, we will inform you as soon as possible.

0 Votes 0 ·

Is there a bug link we can follow so that we can know when the issue has been fixed?

3 Votes 3 ·
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Haven't received your update for a long time, any update now?

3 Votes 3 ·

But just reporting to the development team doesn't seem to help. You need to make sure that they will fix reported bugs. We are waiting for more than two months for updates, nothing happened so far.

2 Votes 2 ·

IIs there even any active work on this particular bug?

2 Votes 2 ·

Hi,

please give us updates on the progress of this bug!

Or is it to embarrassing to admit, that no work has been done to rectify this problem until now?

2 Votes 2 ·
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FrancescoLatorraca-7607 avatar image
0 Votes"
FrancescoLatorraca-7607 answered MannFrederik-8728 edited

I installed latest insider version "You have Microsoft Teams Version 1.4.00.7556 (64-bit)" on Fedora 33. Issue fixed!

· 4
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Joining as guest does NOT work for me with 1.4.00.7556 on Ubuntu 20.10. Additionally, the insider version is very slow and super buggy for me. For now, I would still recommend sticking to 1.3.00.25560.

//My previous comment was wrong and I've deleted it.

1 Vote 1 ·

1.4.00.7556 Is working for me but I have to have my team open before clicking on the link or I need to click the link twice on Ubuntu 20.04.

1 Vote 1 ·

Exact same non-optimal behaviour for me, as described by @AlexandreLessard-3283
Using Kubuntu 20.04.

0 Votes 0 ·

bug still present here with version 1.4.00.7556 on Xubuntu 20.10.
Still have to downgrade to 1.3.00.25560.

1 Vote 1 ·
MRutscher-7366 avatar image
2 Votes"
MRutscher-7366 answered Alejandro-9226 published

@SharonZhao-MSFT @JimmyYang-MSFT and @MicrosoftOfficeTeamsDevs and Product Managers.

I can confirm, your product is still broken.
I just tested it with version 1.4.00.7556-1.x86_64.rpm and this bug is still present (as other users have reported in this thread).
I also can confirm that it isn't related https://docs.microsoft.com/en-us/answers/questions/298724/open-teams-meeting-link-on-linux-doens39t-work.html.

Four months and sixteen days and reportedly no work has be done, to fix this bug.

· 1
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Second that.

2 Votes 2 ·
JensEberle-0973 avatar image
0 Votes"
JensEberle-0973 answered JensEberle-0973 published

I can't login as guest too.
There were no sound devices loaded if I login as guest.
Sound devices are loaded only, if I login as normal member.
There is, was my log wrote when I login as guest: An object could not be cloned.

Here the backtrace: (openSUSE Tumbleweed) Teams: teams_1.4.00.7556

Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- [IPC: showApp] Showing main window. Reason:showMsaLoginFlowError:[object Object]
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- Loading window silently closing
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- Loading window is closing
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- Loading window closed
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- visible: truefocused: + falseminimized: falsewinVisible: falsewinFocused: truewinMinimized: false)
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- Main window shown then blurred
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- Logging telemetry event: msa_guest_license_error
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- event -- eventpdclevel: 2, name: msa_guest_license_error, AppInfo.Language: de-de, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 20815532, freeMemory: 9916755968, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 1, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: systray, UserInfo.TimeZone: +02:00, vdiMode: 0,
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- event -- eventpdclevel: 3, errorCode: FailedAuthentication, errorStep: get_skype_license_guest, errorState: guestLicenseError, errorUrl: undefined, status: success, scenario: 58f41d20-2869-4170-89ff-4c1fb89bee9d, scenarioName: desktop_web_app_error_redirect, name: desktop_web_app_error_redirect, step: start, sequence: 0, delta: 0, scenarioDelta: 0, elapsed: 2122483, stepDelta: 0, Scenario.Mode: 1, AppInfo.Language: de-de, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 20827656, freeMemory: 9916755968, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 1, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: systray, UserInfo.TimeZone: +02:00, vdiMode: 0, Scenario.Name: desktop_web_app_error_redirect, Scenario.Step: start, Scenario.Status: success,
Tue Aug 10 2021 12:42:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- event -- eventpdclevel: 3, errorCode: FailedAuthentication, errorStep: get_skype_license_guest, errorState: guestLicenseError, errorUrl: undefined, status: success, scenario: 58f41d20-2869-4170-89ff-4c1fb89bee9d, scenarioName: desktop_web_app_error_redirect, name: desktop_web_app_error_redirect, step: stop, sequence: 1, delta: 1, scenarioDelta: 1, elapsed: 2122484, stepDelta: 1, Scenario.Mode: 1, AppInfo.Language: de-de, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 20846304, freeMemory: 9916755968, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 1, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: systray, UserInfo.TimeZone: +02:00, vdiMode: 0, Scenario.Name: desktop_web_app_error_redirect, Scenario.Step: stop, Scenario.Status: success,
Tue Aug 10 2021 12:42:08 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- ipcRenderer.send() exception: Error: An object could not be cloned.
at EventEmitter.s.send.s.send (electron/js2c/sandbox_bundle.js:79:295)
at Object.send (<anonymous>:2:189160)
at https://statics.teams.cdn.office.net/hashed/3.1-app.min-a55cc44.js:1:9900780
at f (https://statics.teams.cdn.office.net/hashed/0.2-angular-jquery.min-eee9041.js:127:115)
at https://statics.teams.cdn.office.net/hashed/0.2-angular-jquery.min-eee9041.js:127:345
at m.$eval (https://statics.teams.cdn.office.net/hashed/0.2-angular-jquery.min-eee9041.js:142:180)
at m.$digest (https://statics.teams.cdn.office.net/hashed/0.2-angular-jquery.min-eee9041.js:139:290)
at m.v.$digest (https://statics.teams.cdn.office.net/hashed/3.2-app.min-5760672.js:1:5166615)
at m.$apply (https://statics.teams.cdn.office.net/hashed/0.2-angular-jquery.min-eee9041.js:142:474)
at https://statics.teams.cdn.office.net/hashed/0.2-angular-jquery.min-eee9041.js:93:132, channel: showApp
Tue Aug 10 2021 12:42:08 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- event -- eventpdclevel: 3, errorCode: FailedAuthentication, errorStep: get_skype_license, errorState: licenseError, errorUrl: undefined, status: success, scenario: 4eb57c1f-2d8b-4161-b55d-7deffc917d58, scenarioName: desktop_web_app_error_redirect, name: desktop_web_app_error_redirect, step: start, sequence: 0, delta: 0, scenarioDelta: 0, elapsed: 2122720, stepDelta: 0, Scenario.Mode: 1, AppInfo.Language: de-de, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 20959952, freeMemory: 9824124928, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 1, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: maximized, UserInfo.TimeZone: +02:00, vdiMode: 0, Scenario.Name: desktop_web_app_error_redirect, Scenario.Step: start, Scenario.Status: success,
Tue Aug 10 2021 12:42:08 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- event -- eventpdclevel: 3, errorCode: FailedAuthentication, errorStep: get_skype_license, errorState: licenseError, errorUrl: undefined, status: success, scenario: 4eb57c1f-2d8b-4161-b55d-7deffc917d58, scenarioName: desktop_web_app_error_redirect, name: desktop_web_app_error_redirect, step: stop, sequence: 1, delta: 0, scenarioDelta: 0, elapsed: 2122720, stepDelta: 0, Scenario.Mode: 1, AppInfo.Language: de-de, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 20978656, freeMemory: 9824124928, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 1, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: maximized, UserInfo.TimeZone: +02:00, vdiMode: 0, Scenario.Name: desktop_web_app_error_redirect, Scenario.Step: stop, Scenario.Status: success,
Tue Aug 10 2021 12:42:11 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- Blur main window
Tue Aug 10 2021 12:42:11 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- info -- Is foreground set to false
Tue Aug 10 2021 12:42:11 GMT+0200 (Mitteleuropäische Sommerzeit) <9541> -- event -- eventpdclevel: 2, duration: 15.859999895095825, name: desktop_foreground_duration, AppInfo.Language: de-de, complianceEnvironmentType: 0, isDataCategorizationEnabled: true, userpdclevel: 0, processMemory: 21027760, freeMemory: 9900019712, clientType: desktop, AppInfo.ClientType: desktop, batterylevel: 1, pluggedin: true, Window.Focus: foreground, windowIsVisible: true, Window.Status: maximized, UserInfo.TimeZone: +02:00, vdiMode: 0,

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SOTF-7055 avatar image
0 Votes"
SOTF-7055 answered


It is high time to post this to social and mainstream media if that's what it will take for MS to take notice.




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