enroll only in device management setting not founded

Question

question

PRK-8283 asked Dec 3, '20 LuDaiMSFT-0289 commented Dec 14, '20

enroll only in device management setting not founded

Hello,
I'm trying to manually enroll a windows 10 device into Intune. When I go to Accounts->Access work or school and look for "enroll only in device management" It seems to be missing.
This is a new Laptop that is not managed by any other MDM software or SCCM. I also reset Windows to see if that would fix it but was i was unsuccessful.

Any help will be greatly appreciated.

mem-intune-general mem-intune-enrollment

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 1 · 2020-12-03T23:09:52.917Z

RahulJindal-2267 answered Dec 3, '20

I know there was an issue with 1607 build, but haven’t seen this in a long time. What version are you on?

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 2 · 2020-12-04T04:23:47.583Z

LuDaiMSFT-0289 answered Dec 4, '20

@PRK-8283 Thanks for posting in our Q&A. From your description, I know that enroll only in device management setting is missing in the windows 10 device. If there is any misunderstanding, feel free to let us know.

In my research, enroll only in device management setting is available in OS Build 14393.82 (Windows 10 1607 with KB3176934) and later. We can see more details in the following link. So we suggest to check the version of our Windows 10 device. If it is lower than the required version, we suggest to upgrade to later version.
https://docs.microsoft.com/en-us/windows/client-management/mdm/mdm-enrollment-of-windows-devices#connect-to-mdm-on-a-desktop-enrolling-in-device-management

Hope it can help.

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Answer 3 · 2020-12-04T13:39:23.98Z

PRK-8283 answered Dec 4, '20 LuDaiMSFT-0289 commented Dec 7, '20

The device is running Version 20H2

· 1

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LuDaiMSFT-0289 · Dec 07, 2020 at 06:17 AM

@PRK-8283 Thanks for your update. The device is version 20H2 now. Could you find the "enroll only in device management" setting?

If there's any update, feel free to let us know.

0 ·

Answer 4 · 2020-12-12T00:15:57Z

PRK-8283 answered Dec 12, '20 LuDaiMSFT-0289 commented Dec 14, '20

updated to 20HS and still have the same results

· 1

5 |1600 characters needed characters left characters exceeded

Attachments: Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LuDaiMSFT-0289 · Dec 14, 2020 at 08:37 AM

@PRK-8283 Thanks for your response.

From your description, I know the option is still missing after upgrading to Windows 10 20H2. Could you help to check the following information for us?
1.Please check if the device is workgroup.
2.Check if there’s any SCCM residual information in registry under the following location:
HKLM\software\Microsoft\CCMSETUP
HKLM\software\Microsoft\CCM
3. Please get a full screen shot of access work or school to see if there’s any abnormal there.

Thanks and I look forward to your reply.

0 ·

question