question

lamnguyen-8616 avatar image
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lamnguyen-8616 asked itchsun-msft commented

Office Online Server for Secondary OWA in Exchange Server 2016

As the title said, i have 2 mailbox servers (ex2k16) with :
1> abc.com (main domain of organization, active directory)
2> xzy.com (accepted domain) - i'd also made secondary owa website and it's working fine.
Recent days, i deploy an Office Online Server system with 2 servers (F5 load balancer). It's working fine for abc.com (preview and editing). But it's not working when i browse by xzy.com domain.
when i use an email : test1@abc.com, test2@xyz.com => i browse on https://mail.abc.com/owa, open office files => working
when i use an email : test1@abc.com, test2@xyz.com => i browse on https://mail.xyz.com/owa, open office files => not working, show error as attachment.
So please help ! did i miss something ?

office-online-server-generaloffice-online-server-exchange
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1 Answer

itchsun-msft avatar image
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itchsun-msft answered itchsun-msft commented

Hi @lamnguyen-8616

Please use the powershell code below (check server healthy):

Get-OfficeWebAppsMachine

45637-image.png


In addition, please check the uls log for more error information:

C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS


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Its healthy. As i said, it's working good at main domain : https://abc.com.vn/owa
it just not working for secondary owa domain : https://xyz.com/owa





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Hi @lamnguyen-8616

Have you checked the ULS LOG?

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