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why my emaill address suddenly become null .

Joanne Ang 1 Reputation point
2020-12-08T07:32:36.807+00:00

why my emaill address suddenly become null .

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jade Liang-MSFT 9,956 Reputation points Microsoft Employee
    2020-12-09T03:40:17.83+00:00

    Hi @Joanne Ang ,
    Welcome to our forum. Could you please describe the specific meaning of "become null"?
    Has this issue been occurred only recently? And have you performed any specific operations before it?

    Accroding to your description, we understand that you seems to have an issue with your email account, so what's the type of your account? And could you work with this account in your Web Mail?

    If you also couldn't work with this account normally in web mail, I'm afraid this issue may be related to your account itself, please kindly understand that we mainly focus on general issues about Outlook desktop client here, if you are using a Microsoft account, in order to solve your issues better, it's suggested to post a new thread in this forum.

    Besides, if the issue only occurred with the Outlook client, please provide me with more information about your issues(Such as the version of Outlook, account type and others), so that I could perform more tests on my enviroment and give you more targeted help. Thanks for your support and understanding.

    If your issue has any update, please feel free to post back.

    If the response is helpful, please click "Accept Answer" and upvote it.
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