question

Doria avatar image
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Doria asked DaleKudusi-MSFT answered

W2K19 server reboots automatically.

Hi everyone!

We have 2 DCs W2K19 that reboot itself today, even after we set manual updates using sconfig.cmd tool. That´s not the first time and there is no GPO applied about Windows Update.

2020-12-09 17:29:00 The process C:\Windows\system32\svchost.exe (SRVWI086) has initiated the restart of computer SRVWI086 on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Service pack (Planned) Reason Code: 0x80020010 Shutdown Type: restart Comment:

That´s unacceptable! How can I prevent servers to reboot? And what "Reason Code: 0x80020010" means?


Thanks.

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windows-serverwindows-server-2019
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DSPatrick avatar image
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DSPatrick answered

You can set this one to Disabled


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DaleKudusi-MSFT avatar image
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DaleKudusi-MSFT answered

Hi,
The error 0x80020010 indicates "The directory cannot be removed."
You could disable the Configure Automatic Update options in Computer Configuration\Administrative Templates\Windows Components\Windows Update suggest by DSPatrick

If the status for this policy is set to Disabled, any updates that are available on Windows Update must be downloaded and installed manually. To do this, search for Windows Update using Start.

Reference on configuring Group Policy settings for restart:
https://docs.microsoft.com/en-us/windows/deployment/update/waas-restart#group-policy-settings-for-restart

Best regards.


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