question

MuhammedErkamAygl-1359 avatar image
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MuhammedErkamAygl-1359 asked AkashKavishwara10J21-9107 published

Office Store is not available

/Unfortunately, your organization has disabled access to the Office Store. Please contact your administrator to request access./


I use the Office app as a student, but access to the Office Store has been disabled. For my homework, I need to add attachments to my Word file. Need urgent help.

office-itpro
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5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @MuhammedErkamAygl-1359,

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my office store is not available

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1 Answer

emizhang-msft avatar image
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emizhang-msft answered herzog-1471 commented

Hi @MuhammedErkamAygl-1359,
Based on the error message, please refer to this support article and follow the steps to troubleshooting this error message:

https://docs.microsoft.com/en-us/office365/troubleshoot/access-management/office-feature-disabled

If this issue still existed, try to contact your account administrator to confirm if this feature is disable by policy in Microsoft 365.

Please let us know if you would like further assistance.


If the response is helpful, please click "Accept Answer" and upvote it.
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· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi, I have the same issue, I can't add any add-ins. On my previous computer (Windows) didn't have any problems... now on my new Mac, I can't add anything.

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