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ITGeek82-8422 avatar image
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ITGeek82-8422 asked CarlPolk-0186 answered

AD Published Printer - Driver Update Needed

Hi guys,

A printer in question is managed via printer server, published in Active Directory and mapped based on Citrix policies.
Just for one of them I have "Driver Update Needed" as on the screenshot below.

47822-cph-driver-update-needed.jpg

Could someone please explain what is this.

windows-server-print
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KarlieWeng-MSFT avatar image
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KarlieWeng-MSFT answered KarlieWeng-MSFT commented

Hello @ITGeek82-8422

Did you replace a printer with a different model, but keep the exact same share name (\\SameServerName\SamePrinterName)

You may try right-click on the printer in "Devices and Printers" and choose "Update driver" on each client machine.



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Karlie

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Hello @ITGeek82-8422

Good day!

I'm just following up to make sure you received my last reply.

You can enable email notifications for a variety of different events in Microsoft Q&A:
https://docs.microsoft.com/en-us/answers/articles/67444/email-notifications.html

If you have any further questions or suggestions about this case, please let me know.


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Best Regards
Karlie

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Hello @ITGeek82-8422

Have the problem resolved? If any problem, welcome to feedback!

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Thanks
Karlie

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CarlPolk-0186 avatar image
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CarlPolk-0186 answered

Any new updates on this?

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