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[Migrated from MSDN Exchange Dev]Exchange Admin Center Comes Up Blank Page

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Exchange Admin Center Comes Up Blank Page

[Original post]
OS: Windows Server 2016

Domain: Windows Server 2016

Exchange Version: Exchange 2016
Issue: Exchange Admin Tools do not open after install
Troubleshooting: I have checked all the services they look good. I have added my Server admins group to the Server Management Group In the Microsoft Exchange Security Groups. I tried this tech note. https://support.microsoft.com/en-us/help/2971270/blank-page-after-login-exchange-eac-owa-ecp. None of it worked.


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1 Answer

KaelYao-MSFT avatar image
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KaelYao-MSFT answered

Hi,

Are you able to open Exchange Management Shell?Is there any error message?
If you can open EMS successfully,please run the following commands to recreate the EAC and OWA virtual directories.

 Remove -EcpVirtualDirectory -Identity 'Server01\owa (Default Web Site)'
 New-EcpVirtualDirectory -InternalUrl 'https://<Server01><DomainName>/ecp' -WebSiteName 'Default Web Site'
        
 Remove -OwaVirtualDirectory -Identity 'Server01\owa (Default Web Site)'
 New-OwaVirtualDirectory -InternalUrl 'https://<Server01><DomainName>/owa' -WebSiteName 'Default Web Site'

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