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sovrano-9505 asked saldana-msft edited

SCCM Error 0XC1900208 deploying featured windows 10 update 20H2

When deploying Windows update it fails with the error above and when I check the compatdata I see this error "Generic"

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I need to know what Hardware driver I need to disable or upgrade to get this working

windows-10-generalmem-cm-generalwindows-10-setupwindows-10-application-compatibility
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Did you manage to resolve this? Any solution

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Did you manage to resolve this? Any solution

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YoussefSaad avatar image
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YoussefSaad answered sovrano-9505 commented

Hi @sovrano-9505,

Try to enable ignore compatibility issue on your Task sequence:

1124285

If the issue persists,you have to uninstall the incompatible applications, maybe the following article will help you:

Regards,


Youssef Saad | New blog: https://youssef-saad.blogspot.com
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Thanks for your reply, I was trying the deploy using servicing plan rather than Task sequence.

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YoussefSaad avatar image
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YoussefSaad answered sovrano-9505 commented

Yes, it is also a way to achieve this, you can refer to the following guide:

Regards,


Youssef Saad | New blog: https://youssef-saad.blogspot.com
Please remember to “Accept answer” for useful answers, thank you!


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Unfortunately it didnt answer my question, I have deployed the updates to the test system using servicing plan to deploy the feature update from SCCM, but it fails with the error above and when I checked the compdata it comes up with screenshot, how do I fix it.

I understand you only told me how to fix it when using Task sequence.

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sovrano-9505 avatar image
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sovrano-9505 answered

Task sequence came up with the same error and yes I checked "dismiss compatibility messages " and when I ran the setup file manually I get this error 49661-image.png




My problem is how to locate the specific driver MS termed "generic" so I could disable it


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FionaYan-MSFT avatar image
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FionaYan-MSFT answered FionaYan-MSFT edited

@sovrano-9505

Thank you for posting in Microsoft Q&A forum.

As we mentioned that "when we ran the setup file manually we also get this error", this maybe more related to the windows issues.
Based on a lot of researches:
Firstly, we could refer to the Compatdata.xml( C:\$WINDOWS.~BT\Sources\Panther\CompatData[date-time].xml) to see the reason why windows won't upgrade.
Here is a detailed troubleshooting article for you to refer to:
sccm-windows-10-feature-update-error-0xc1900208

Secondly, we could located the incompatible drivers, look under “DriverPackages” for the lines that include:BlockMigration="True". These files are the incompatible with the windows upgrade.
49889-block-migration.png


Have a good day!


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sovrano-9505 avatar image
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sovrano-9505 answered

Ok I see this on the machine, how do I fix it

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FionaYan-MSFT avatar image
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FionaYan-MSFT answered FionaYan-MSFT commented

@sovrano-9505

Thank you for the response.

We need to located the INF files mentioned in the log(C:\Windows\INF), and then we need to open the INF file by notepad to see the details of it. In my case, the 80.inf file was "The Microsoft Print To PDF install file", this file was part of Windows 10 itself, we could fix it by uninstalling the offending drivers.
In my lab, I have unchecked the "Microsoft Print to PDF" option in control panel.
50774-microsoft-print.png

If we had other hardware drivers or applications blocking the upgrade, you could temporarily uninstall them.

If we have uninstall the incompatible drivers or applications, we could back to the C:\$WINDOWS.~BT\Sources\Panther folder. Locate the "compatscancache.dat" file and delete it. After doing that click "refresh" button, and the installation process will continue.

Have a good day!


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@sovrano-9505

It seems there is no update for a couple of days. Have you tried the suggestions provided? How about the status of the problem?

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sovrano-9505 answered FionaYan-MSFT commented

will try it out this week and let you know the outcome thanks

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@sovrano-9505

Thank you very much for the update. If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

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sovrano-9505 answered FionaYan-MSFT edited

Ok I turned off the features but it still failed with the same code and here is the screenshot. Any other ideas

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@sovrano-9505

Thank you for the update.

  • We need to head back to the C:\$WINDOWS.~BT\Sources\Panther folder. Locate the compatscancache.dat file and delete it.
    57133-panther.png

  • After you've deleted this cache file, maybe we could click the “Refresh” button, and the installation process will continue.
    57154-image.png

Have a good day!



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