question

testStar111-9525 avatar image
1 Vote"
testStar111-9525 asked me-01 answered

Process Explorer Virus Total functionality not working

49622-procexp64-vaaniqtwju.png49605-procexp64-zdlwhm4hni.png




To whom it may concern:

The Process Explorer "Virus Total" column functionality is not working correctly. Most of the processes are displaying "Unknown" even after clicking the check menu item 'Options -> VirusTotal.com -> Submit Unknown Executables'.

I have uninstalled and reinstalled Process Explorer with no success. Multiple antivirus scans from several different providers have come back negative.

What is causing this issue and when will it be resolved?

Please see the attached screenshots as well.

windows-sysinternals-procexp
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Anyone know how to make someone at Microsoft aware of this issue?

0 Votes 0 ·

Its like virustotal not respond or deny acces to database.

No more free service ?

0 Votes 0 ·
JulianProdanov-2923 avatar image
1 Vote"
JulianProdanov-2923 answered

I have the same issue.


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image.png (21.1 KiB)
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solgrundy-0802 avatar image
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solgrundy-0802 answered

Same problem. Yesterday it listed all processes as "unsupported device" or some such. Today, after "hash submitted" all processes are listed as "unknown"

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MarthaPatriciaGmezHernndez-1100 avatar image
1 Vote"
MarthaPatriciaGmezHernndez-1100 answered testStar111-9525 commented

VirusTotal


Similar problems with Autoruns and Winja.

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And some time later (but I had to cancel because it was taking too long.)

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Anybody feeling like contacting VirusTotal, I do not know. Is it that this way of accessing their service can cause overload on their systems and they want us out? I am clueless.



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Maybe I can share this answer with all of you:

"Ana Tinoco (VirusTotal)

Dec 21, 2020, 12:14 PM GMT+1

Hello Martha,

Thank you for reaching out to VirusTotal.

There are some issues with the sysinternals VT integration. We are working with the sysinternals team to try to find a solution. Unfortunately we don't have an estimated date on when this will be resolved.

Best regards,
Ana Tinoco - VirusTotal - www.virustotal.com

Have you tried the VirusTotal Graph?"


Happy Holidays to all the Fabric Avatars and Propsperous 2021! Now I am gone!




1 Vote 1 ·
testStar111-9525 avatar image testStar111-9525 MarthaPatriciaGmezHernndez-1100 ·

Many thanks for sharing this!

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AneeqAhmad-1728 avatar image
0 Votes"
AneeqAhmad-1728 answered

Please someone tweet this to Mark Russinovich (@markrussinovich). He knows what to do.

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me-01 avatar image
0 Votes"
me-01 answered

hi,

now it's working again... :)


happy holidays,
me

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