We have been a customer of Azure for many years now and there Enterprise support is terrible. Regardless of severity it is taking weeks to
any level of support. There is no way to contact them directly and emailing "azurebu@microsoft.com" just results in broken promises and run arounds.
What are others doing to deal with this issue?
Thank you,
same problem here. I thought this problem is only for developer support level. If their enterprise support is bad, I guess good luck with our developer level support. We have been with AWS for 10 years and we regret going into azure now. No answers even for simple connection questions.
Might try them over here.
https://support.serviceshub.microsoft.com/supportforbusiness
--please don't forget to Accept as answer if the reply is helpful--
That link is basically shows the same support requests from azure. Nothing different.
Worst support, I am gonna probably move to AWS.
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