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Getting an error: 0x80070005 when trying to install Microsoft Visual C++ 2015-2019 14.28.29325

It keeps giving me access denied. I've ran it as admin and i've logged into the built in admin account and still get access denied when i try installing it from there. Ive tried to uninstall all older versions but i get access denied when trying to uninstall anything past the 2012 one. windows is up to date as well. anyone have any idea whats going on ? Would very much appreciate the help, thanks!

edit: i tried using SubInAcl and still no luck, turned off firewall and malwarebytes but still nothing.

log:
[21EC:2F8C][2020-12-23T12:54:37]i001: Burn v3.10.4.4718, Windows v10.0 (Build 18362: Service Pack 0), path: C:\Users\yyyyyy~1\AppData\Local\Temp{CC4E5B2B-7355-4585-8C54-859CD6637242}.cr\VC_redist.x86.exe [21EC:2F8C][2020-12-23T12:54:37]i009: Command Line: '"-burn.clean.room=C:\Users\yyyyyy\Downloads\VC_redist.x86.exe" -burn.filehandle.attached=644 -burn.filehandle.self=640' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\yyyyyy\Downloads\VC_redist.x86.exe' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\yyyyyy\Downloads\' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\yyyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437.log' [21EC:2F8C][2020-12-23T12:54:37]w055: Could not load or read state file: C:\ProgramData\Package Cache{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}\\state.rsm, error: 0x80070002. [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29325' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation' [21EC:0C3C][2020-12-23T12:54:37]i000: Setting version variable 'WixBundleFileVersion' to value '14.28.29325.2' [21EC:2F8C][2020-12-23T12:54:37]i100: Detect begin, 10 packages [21EC:2F8C][2020-12-23T12:54:37]i000: Setting version variable 'windows_uCRT_DetectKey' to value '10.0.18362.815' [21EC:2F8C][2020-12-23T12:54:37]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 1 [21EC:2F8C][2020-12-23T12:54:37]i102: Detected related bundle: {e31cb1a4-76b5-46a5-a084-3fa419e82201}, type: Upgrade, scope: PerMachine, version: 14.24.28127.4, operation: MajorUpgrade [21EC:2F8C][2020-12-23T12:54:37]i102: Detected related bundle: {ec9c2282-a836-48a6-9e41-c2f0bf8d678b}, type: Upgrade, scope: PerMachine, version: 14.14.26405.0, operation: MajorUpgrade [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false. [21EC:2F8C][2020-12-23T12:54:37]i103: Detected related package: {644544A0-318A-344C-964C-4DBE2FB5F864}, scope: PerMachine, version: 14.14.26405.0, language: 0 operation: MajorUpgrade [21EC:2F8C][2020-12-23T12:54:37]i103: Detected related package: {2BCACFA1-2BE1-373C-9051-76A9661D9FC4}, scope: PerMachine, version: 14.14.26405.0, language: 0 operation: MajorUpgrade [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows81_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows81_x64, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows8_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows8_x64, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i101: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: None [21EC:2F8C][2020-12-23T12:54:37]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true. [21EC:2F8C][2020-12-23T12:54:37]i199: Detect complete, result: 0x0 [21EC:0C3C][2020-12-23T12:54:38]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [21EC:2F8C][2020-12-23T12:54:38]i200: Plan begin, 10 packages, action: Install [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86 [21EC:2F8C][2020-12-23T12:54:38]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false. [21EC:2F8C][2020-12-23T12:54:38]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64 [21EC:2F8C][2020-12-23T12:54:38]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x86' to value 'C:\Users\yyyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437_000_vcRuntimeMinimum_x86_rollback.log' [21EC:2F8C][2020-12-23T12:54:38]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\yyyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437_000_vcRuntimeMinimum_x86.log' [21EC:2F8C][2020-12-23T12:54:38]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\Users\yyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437_001_vcRuntimeAdditional_x86_rollback.log' [21EC:2F8C][2020-12-23T12:54:38]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\yyyyyy~1\AppData\Local\Temp\dd_vcredist_x86_20201223125437_001_vcRuntimeAdditional_x86.log' [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: vcRuntimeMinimum_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [21EC:2F8C][2020-12-23T12:54:38]i201: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [21EC:2F8C][2020-12-23T12:54:38]i207: Planned related bundle: {e31cb1a4-76b5-46a5-a084-3fa419e82201}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i207: Planned related bundle: {ec9c2282-a836-48a6-9e41-c2f0bf8d678b}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None [21EC:2F8C][2020-12-23T12:54:38]i299: Plan complete, result: 0x0 [21EC:2F8C][2020-12-23T12:54:38]i300: Apply begin [21EC:2F8C][2020-12-23T12:54:38]i010: Launching elevated engine process. [21EC:2F8C][2020-12-23T12:54:39]i011: Launched elevated engine process. [21EC:2F8C][2020-12-23T12:54:40]i012: Connected to elevated engine. [2D34:2F50][2020-12-23T12:54:40]i358: Pausing automatic updates. [2D34:2F50][2020-12-23T12:54:40]i359: Paused automatic updates. [2D34:2F50][2020-12-23T12:54:40]i360: Creating a system restore point. [2D34:2F50][2020-12-23T12:54:40]i361: Created a system restore point. [2D34:2F50][2020-12-23T12:54:40]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}, options: 0x4, disable resume: No [2D34:2F50][2020-12-23T12:54:40]i320: Registering bundle dependency provider: VC,redist.x86,x86,14.28,bundle, version: 14.28.29325.2 [2D34:2F50][2020-12-23T12:54:40]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}, resume: Active, restart initiated: No, disable resume: No [2D34:2F50][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to write run key value. [2D34:2F50][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to update resume mode. [2D34:2F50][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to begin registration session. [21EC:2F8C][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to begin registration session in per-machine process. [21EC:2F8C][2020-12-23T12:54:40]e000: Error 0x80070005: Failed to register bundle. [21EC:2F8C][2020-12-23T12:54:40]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart: No

vs-generalc++vs-setup
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1 Answer

AnnaXiu-MSFT avatar image
0 Votes"
AnnaXiu-MSFT answered ·

Hi @lettucedoctor2-6569,

Thank you for reporting it in Microsoft Q&A.

From looking at your log, I found another error message: Could not load or read state file: C:\ProgramData\Package Cache{d7a6435f-ac9a-4af6-8fdc-ca130d13fac9}\\state.rsm, error: 0x80070002.

Please check if you have necessary permissions to C:\ProgramData\Package Cache and C:\Users\Temp. The necessary permissions are as follows:
Administrators group: Full access
SYSTEM account: Full access
Everyone group: Read & Execute
Users group: Read & Execute

Do you have specialized anti-virus, app-blocker, or GPO phased permission software installed that maybe be denying access to this location?
If so, please temporarily disable them and re-run the VC_redist.exe as administrator.

Sincerely,
Anna


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My user has full access to everything, I unticked and then reticked the box and it showed me this

51136-2020-12-24-11-54-42-error-applying-security.png



I have malwarebytes but Ive tried turning that, windows defender, and the firewall off at the same time and running it as admin with no luck.

0 Votes 0 ·

Hi @lettucedoctor2-6569, please have a try with the following steps: open Windows Settings ( Windows + I ) > Go to Update & Security > Troubleshoot > Windows Update > Run the troubleshooter, which will help you check if there are some problems in your computer. If possible, could you tell me the specific version information of your Operating System?

0 Votes 0 ·

After the troubleshooter detected issues I updated my pc. The only problem is every time it tells me to restart my computer to install updates it says that something went wrong or it couldn't finish installing the updates. I left a screenshot of the update thing and a screenshot of the os information.

51276-2020-12-25-15-17-04-window.png


51277-2020-12-25-15-17-57-window.png


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