question

ShivamMagotra-6222 avatar image
0 Votes"
ShivamMagotra-6222 asked ·

Repeated BSOD

Repeated BSODs particularly on removal of plug-in charger

Everything runs fine while plugged in but as soon as charger removed or start the laptop without connected to the charger would lead to such BSOD.

System Information (local)


Computer name: LAPTOP-1U0R8J08
Windows version: Windows 10 , 10.0, build: 18363
Windows dir: C:\WINDOWS
Hardware: TUF Gaming FX505DV_FX505DV, ASUSTeK COMPUTER INC., FX505DV
CPU: AuthenticAMD AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx AMD8664, level: 23
8 logical processors, active mask: 255
RAM: 16978178048 bytes (15.8GB)



Crash Dump Analysis

Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Wed 01-04-2020 14:07:38 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\040120-10765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2360)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8013550A057, 0xFFFF8286C892AFD0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 31-03-2020 21:52:05 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\040120-10781-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2360)
Bugcheck code: 0x50 (0xFFFFF801F56A601B, 0x2, 0xFFFFF8020C6B6014, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 31-03-2020 21:49:01 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\033120-11046-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2360)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800818785F0, 0xFFFFFD858C298E60, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 31-03-2020 21:47:20 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\033120-17765-01.dmp
This was probably caused by the following module: fltmgr.sys (0xFFFFF80769AE8042)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80769AE8042, 0xFFFF9301E90B4B50, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\fltmgr.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Filesystem Filter Manager
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Tue 31-03-2020 19:04:14 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\033120-10250-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2380)
Bugcheck code: 0xA (0x20, 0xFF, 0x75, 0xFFFFF80416716153)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Any help would be appreciated as it has become a headache to not being able to use the laptop without being plugged in and in general bsod.

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1 Answer

DSPatrick avatar image
0 Votes"
DSPatrick answered ·

QnA currently supports the products listed in right-hand pane (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

https://social.technet.microsoft.com/Forums/en-US/home?forum=win10itprohardware


https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware


(please don't forget to mark helpful replies as answer)


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