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AC-3516 avatar image
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AC-3516 asked ·

VPN connection error: Since new Microsoft Defender Advanced Threat Protection has been loaded onto my PC I can't acces my VPN connection anymore

Since new Microsoft Defender Advanced Threat Protection has been loaded onto my PC I can't acces my VPN connection anymore. It keep on sending an Error message.

Please advise what connection settings I need to change.

7045-vpn-connection-error.jpg

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saurabhsh-msft avatar image
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saurabhsh-msft answered ·

Have you tried excluding your VPN from Windows Defender "Exclusions" list ?

  1. You can launch Windows Defender Security Center and go to "Virus & Threat" protection and click Manage Settings.
    7261-defender-1.png

  2. Click on "Add or Remove exclusions"

    7271-defender-2.png

  3. From Exclusions page you can add your VPN client software process to unblock your it.

    7134-defender-2-exclusions.png


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defender-2.png (26.9 KiB)
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DSPatrick avatar image
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DSPatrick answered ·

QnA currently supports the products listed in right-hand pane (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

https://social.technet.microsoft.com/Forums/en-US/home?forum=win10itpronetworking

https://answers.microsoft.com/en-us/windows/forum/windows_10-networking

(please don't forget to mark helpful replies as answer)

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