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EugeneSo-2414 avatar image
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EugeneSo-2414 asked ·

iotedge devices error on azure portal after arm64 deployment

Hi,
I had my iotedge environment setup with 3 devices: rpi4, bbai and coral. rpi4 and bbai used the standard arm32 environment and i had my modules deployed and working on them.

Then, i created an arm64 deployment for the coral following the preview sites. After I deployed it to the device, NONE of my devices show up on the azure portal anymore. Instead I get, the errors:

"Cannot read property 'message' of undefined" and
Cannot read property 'message' of undefined

when I try to see the devices as before. Please look into this for me. Thanks!

azure-iot-edge
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LeonLaude avatar image LeonLaude ·

Hi,


Q&A currently supports the products listed in right-hand pane (more to be added later on)


You can reach the experts in the dedicated Azure IoT Edge forum over here: https://social.msdn.microsoft.com/Forums/en-US/home?forum=iotedge


(please don't forget to mark helpful replies as answer)


Best regards, Leon


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SatishBoddu-MSFT avatar image SatishBoddu-MSFT ·

Hi, could you please let us know what documents you have referred?

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SatishBoddu-MSFT avatar image SatishBoddu-MSFT ·

Hello @EugeneSo-2414 , Just checking back, could you please let us know if you need further help in this matter.

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1 Answer

SatishBoddu-MSFT avatar image
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SatishBoddu-MSFT answered ·

Hi EugeneSo,

Please make sure that your hardware meets the published Azure IoT Edge supported systems

Please let us know if you need further help.


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SatishBoddu-MSFT avatar image SatishBoddu-MSFT ·

Hello @EugeneSo-2414 , Just checking back, could you please let us know if you need further help in this matter.

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