question

EugeneSo-2414 avatar image
EugeneSo-2414 asked ·

iotedge devices error on azure portal after arm64 deployment

Hi,
I had my iotedge environment setup with 3 devices: rpi4, bbai and coral. rpi4 and bbai used the standard arm32 environment and i had my modules deployed and working on them.

Then, i created an arm64 deployment for the coral following the preview sites. After I deployed it to the device, NONE of my devices show up on the azure portal anymore. Instead I get, the errors:

"Cannot read property 'message' of undefined" and
Cannot read property 'message' of undefined

when I try to see the devices as before. Please look into this for me. Thanks!

azure-iot-edge
3 comments
10 |1000 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

LeonLaude avatar image LeonLaude ·

Hi,


Q&A currently supports the products listed in right-hand pane (more to be added later on)


You can reach the experts in the dedicated Azure IoT Edge forum over here: https://social.msdn.microsoft.com/Forums/en-US/home?forum=iotedge


(please don't forget to mark helpful replies as answer)


Best regards, Leon


0 Votes 0 · ·
SatishBoddu-MSFT avatar image SatishBoddu-MSFT ·

Hi, could you please let us know what documents you have referred?

0 Votes 0 · ·
SatishBoddu-MSFT avatar image SatishBoddu-MSFT ·

Hello @EugeneSo-2414 , Just checking back, could you please let us know if you need further help in this matter.

0 Votes 0 · ·

1 Answer

SatishBoddu-MSFT avatar image
SatishBoddu-MSFT answered ·

Hi EugeneSo,

Please make sure that your hardware meets the published Azure IoT Edge supported systems

Please let us know if you need further help.


1 comment Share
10 |1000 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

SatishBoddu-MSFT avatar image SatishBoddu-MSFT ·

Hello @EugeneSo-2414 , Just checking back, could you please let us know if you need further help in this matter.

0 Votes 0 · ·