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BoukiodeAbdelaziz asked ·

i can't reset my windows hello pin

Request Id: 48dac9ee-ea27-4010-9ac4-db773aad4a00
Correlation Id: b198fcde-91d4-4673-adca-f6de0749a004
Timestamp: 2020-04-06T15:42:08.169Z

windows-10-setup
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DSPatrick answered ·

You can follow along here.

https://support.microsoft.com/en-us/help/4026196/windows-10-pin-sign-in-issues

(please don't forget to mark helpful replies as answer)




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BoukiodeAbdelaziz answered ·

the problem is that i make the two authentication by windows Authenticator app, when i try to reset my old pin it told me to give access from the Authenticator or sms or call but i don't receive the sms or call that's why (-_-).

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DSPatrick answered ·
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BoukiodeAbdelaziz answered ·

I'll thanks for the help.

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DSPatrick answered ·

You're welcome.


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BoukiodeAbdelaziz answered ·

to bad those websites they bring me here, there no support there my account has 2f authentication

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DSPatrick answered ·

Start here with virtual agent and you'll be able to chat online with microsoft account support.

https://support.microsoft.com/en-us/help/12429




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