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MichaelFLETCHER-2762 asked ·

French keyboard using screen sharing

Hello, when a user shares his screen using Team, I can only type using an American keyboard (QWERTY). I am in France and use a french keyboard. I am using a mac running 10.12 or 10.14, my version of Teams is 1.3.00.4460

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JimmyYang-8258 answered ·

Hi MichaelFLETCHER-2762! Does anyone else have the same issue? Did this user give a control to you when sharing his screen with you in Microsoft Teams? If you said yes, please make sure this user is using French keyboard. Besides, we also recommend you check if your client has selected preferred language and region. For more details about how to set it, you can refer to: https://support.office.com/en-us/article/change-settings-in-teams-b506e8f1-1a96-4cf1-8c6b-b6ed4f424bc7?ui=en-US&rs=en-US&ad=US#bkmk_howdoichangemylanguageandtimesettings

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MichaelFLETCHER-2762 answered ·

hello, yes my colleges have the same problem. yes the user gave me control when sharing his screen on Teams. and yes they are using a french keyboard. I have checked my clients language and region, its France & France.

thanks for your help...

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