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$$ANON_USER$$ avatar image
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$$ANON_USER$$ asked ·

Microsoft Teams Screen Share

at Screen share and request a control ,, is there option to elevate and get full control so help me to install software (as i am an Administrator ) in the user PC
So by full control i can see pop up message of administration privilege to write down administrator password
while user share his/her screen to me

office-teams-windows-itpro
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1 Answer

SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered ·

Hi KamalShalaby2020,

I’m afraid that it does not support now. It is for security perspective.

I also did a test in my environment. The result is not supported. If you want to help the user to install software, you can give instructions when screen sharing.

Moreover, the remote desktop can help you realize this feature. For more information about how to use Remote Desktop, you can refer to this link:
https://support.microsoft.com/en-us/help/4028379/windows-10-how-to-use-remote-desktop.

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