question

James-9848 avatar image
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James-9848 asked ·

Turn off passwordless sign in - Microsoft authenticator app

Dear all,

Does anyone know how to TURN OFF passwordless sign in on the Microsoft authenticator app?

The instructions are less than helpful.

(1) The first instruction is to turn it off through the authenticator app. There is no function within the app that allows for this. I have no idea why they state it is possible.

(2) The second instructions states to sign into the Azure portal - azure active directory - security - authentication methods. I have tried this for the past three weeks. The Azure portal - security button cannot be selected.

There has to be a logical reason they have made it impossible to turn off.

microsoft-authenticator
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Ever get this answered. I'm trying to do the same.

Currently my consumer outlook.com is setup for passwordless but I need to test passwordless for an Azure AD account. The limit of ONE make me need to find a way to turn this off for my consumer account.

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LeonLaude avatar image
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LeonLaude answered ·

Hi,

Q&A currently supports the products listed in right-hand pane (more to be added later on)

You can reach the experts in the dedicated Microsoft Authenticator App forum over here:
https://social.technet.microsoft.com/Forums/en-US/home?forum=MicrosoftAuthenticatorApp

(please don't forget to mark helpful replies as answer)

Best regards,
Leon


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That forum has been discontinued

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James-9848 avatar image
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James-9848 answered ·

That forum has been discontinued.

The site redirects to here.

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michev avatar image
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michev answered ·

1) Within the app, you can click on the small arrow on the right top corner of your credential entry, select "Disable phone sign-in"

2) The Azure AD portal blade can be accessed directly here: https://portal.azure.com/#blade/Microsoft_AAD_IAM/AuthenticationMethodsMenuBlade/AdminAuthMethods
Do note that you need to have permissions to access it, so if you are trying to do so as end user it will not work.

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Hi Michev,

I can assure you there is nothing in the app to allow for this.

I had read that also, but there is nothing in the app to select disable phone sign in.

Is there an error in the app?

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There is nothing in the app. I assure you.

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James-9848 avatar image
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James-9848 answered ·

Can anyone help?

There is nothing in the app...

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FrancisStevenMcCarron-8227 avatar image
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FrancisStevenMcCarron-8227 answered ·

Another great oversight by microshit

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MichalMinarik-8522 avatar image
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MichalMinarik-8522 answered ·

You can go to the app's "Settings -> Device Registration" section and unregister your device. Once you do this, you will need to re-authenticate to your MS apps (Outlook, Teams, ...), but you should not get Passwordless again.

Yeah, being AppleWatch user, this is a pain...

MM

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