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NeytWim-6499 avatar image
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NeytWim-6499 asked FratBakr-0396 commented

NDI doesn't work anymore in new version of teams

Hello
How come that in the new version of teams NDI does not work? (Mac)

If i use 1.3.00.4460 NDI works

tx
Wim

office-teams-windows-itpro
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FratBakr-0396 avatar image
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FratBakr-0396 answered

Still doesn't work. On PC. I opened a ticket on admin panel. I get this error when I want to enable NDI on permissions: There was a problem downloading the file
Try turning NDI on again.

I enabled ndi policy for my organization.

here is the Teams error log: diBundleInstaller::dispose - <6244> -- error -- NdiLoader::initNdiLibraries - NDI download failure: {"slimCoreVersion":"2020.38.34","ndiVersion":"2020.38.01.34","error":"FILE_DOWNLOAD_FAILURE"}

<6244> -- event -- slimcoreVersion: 2020.38.34, isSlimCoreHotSwapped: false, reason: FILE_DOWNLOAD_FAILURE, reasonCMD: FILE_DOWNLOAD_FAILURE, ndiVersion: 2020.38.01.34, status: failure, scenario: b087df67-cbc6-4adf-aa3b-c96047e85bb5, scenarioName: intialize_ndi, name: intialize_ndi, step: stop, sequence: 1, delta: 100, scenarioDelta: 100, elapsed: 98840, stepDelta: 100, vdiMode: 0, eventpdclevel: 2, Scenario.Name: intialize_ndi, Scenario.Step: stop, Scenario.Status: failure,

any idea?

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GuillermoRosilloVegaAcosta-7922 avatar image
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GuillermoRosilloVegaAcosta-7922 answered FratBakr-0396 commented

NDI TEAMS Works with apple. 11.2.3?

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I don't know, does it work?

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GabrieleLoSurdo avatar image
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GabrieleLoSurdo answered

I had the same issue. I fixed it downloading Teams again from here: https://www.microsoft.com/en/microsoft-teams/download-app

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VittorioSCARANOvitscaunisait-6604 avatar image
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VittorioSCARANOvitscaunisait-6604 answered VittorioSCARANOvitscaunisait-6604 commented

Hi .. same problem.
Team version 1.3.00.33671 Mac OSX 11.1
Enabled by admin: I got the "Transmit over NDI" in the menu', click on it, appears as it works (i.e. shows "Stop transmission") and back

But the Teams streams (there should be several, active speaker, shared content, etc) are not shown on OBS (who does recognize other NDI streams so it appears working fine)

Could it be that there are permissions to be given? And if so, which?
Thanks

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An update.. it keeps not working although I just updated to Mac OSx 11.2

thanks for any idea or suggestion ..

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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered JimmyYang-MSFT commented

Hi @NeytWim-6499,

Can you find the NDI setting option in Teams settings?

What is your version of Teams client?

Does anyone else have the same issue in your organization?

If you cannot use NDI feature in Microsoft Teams, we recommend you contact admin to first check whether your accounts are assigned the meeting policy that has NDI enabled. In Teams admin center > Users page, open your account and select Policies tab, then view whether the meeting policy is the specific one.


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