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Markwang-9506 avatar image
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Markwang-9506 asked ·

I lose my microsoft authenticator account. and forget the QR code

I lose my microsoft authenticator account. and forget the QR code. then now I can not sign in by this app. so whether can cancel my account bind with authenticator

microsoft-authenticator
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JeevanManoj avatar image
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JeevanManoj answered ·

Hi Mark,

Recover your Microsoft account with the help of this guide ( https://support.microsoft.com/en-us/account-billing/reset-or-recover-your-microsoft-account-b19c02d1-a782-dee6-93c3-dc8113b20c42) and then you should be able to login to authenticator again.

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