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SeksitYathakarn-6078 avatar image
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SeksitYathakarn-6078 asked GunaranjanSundararajan-4477 commented

Remote Desktop App on macOS Big Sur not working with RDP file (still asking password for rdp)

Hi

recently upgraded to Mac OS Big Sur 11.1, I can not access to my remote machine with rdp file. Normally once I trying to connect to remote machine. I just use rdp file and it will automatically login. But this time it not work. It still asking me the password. Which usually does not have to be used.

Remote Desktop Beta Version 10.5.1 (1848)


54909-screenshot-at-jan-10-00-23-04-min.png



Please kindly help advice.
Thanks.

remote-desktop-client
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1 Answer

JennyYan-MSFT avatar image
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JennyYan-MSFT answered GunaranjanSundararajan-4477 commented

Hi,
1.Have you tried to reboot the mac and reconfigure the .rdp file by exporting and importing again?

2.Instead of using .rdp file, please also try to set up user account and save credentials in rdc for mac.

  • Go to Preferences, click on the "User Accounts" tab and select the connection that is saved. Enter the password in the Password field where it says "Optional".

  • Close the window and now you will not be prompted to enter the password again

https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac/suggestions/39110791-passwords-not-saved-anymore

3.As below thread indicated that the saved credentials should be stored in below path:
/Users/$USER/Library/Containers/com.microsoft.rdc.mac/Data/Library/Preferences/com.microsoft.rdc.mac.plist
Applications/Utilities/Keychain Access
https://docs.microsoft.com/en-us/answers/questions/159746/microsoft-remote-desktop-password.html
https://support.apple.com/guide/keychain-access/what-is-keychain-access-kyca1083/mac


Hope this helps and please help to accept as Answer if the response is useful.

Thanks,
Jenny

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Hi JennyYan,

Thank you for your help.

Let me explain more about my case.

RDP file is provide by admin. Which I will not be able to know the password of the remote machine.

If I want to access to remote machine I have to download a new RD Pfile every time. RDP can be used once.

Thanks
Seksit.

0 Votes 0 ·

Hi,
Thanks for the update.
So have you tried to open the .rdp file with remote desktop client running in windows computer?
Or kindly confirm with the admin if anything has been changed in the .rdp files since they were used for once.

When it comes to .rdp file failed to save credentials, it is probably related to the settings configured on the RDSH or the "allow me to save credentials" setting on mstsc (if windows OS).

After we exclude the possible cause with the .rdp file itself, you could report the feedback via the application to the RDC product team and let them check further if it is compatibility issue.

At last, I found there is a new beta version released today which you could have a try.
https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

Best Regards,
Jenny

0 Votes 0 ·

Hi

Could you please give your insight for this problem facing issue in RDP client on Apple BigSur , I have provided the screenshot in the below forum thread. Please

https://docs.microsoft.com/en-us/answers/questions/362627/microsoft-rdp-error-code-0x204-in-macbook-pro-m1.html



0 Votes 0 ·