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IanMathews-0361 asked ·

Self Service Password reset unable to set write back passwords

I am unable to set write back passwords on Self Service password reset in Azure even though I have writeback passwords set on my Azure AD Connect. My on premis domain is a single domain using server 2019. I am using a Domain Admin account as the on premise account and I have disabled full synced enabled full synced the write back option with no success.

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amanpreetsingh-msft answered ·

@IanMathews-0361 Do you have required license for Azure AD SSPR? To use password writeback, you must have one of the following licenses assigned on your tenant:

  • Azure AD Premium P1

  • Azure AD Premium P2

  • Enterprise Mobility + Security E3 or A3

  • Enterprise Mobility + Security E5 or A5

  • Microsoft 365 E3 or A3

  • Microsoft 365 E5 or A5

  • Microsoft 365 F1

  • Microsoft 365 Business

Refer to https://docs.microsoft.com/en-us/azure/active-directory/authentication/concept-sspr-writeback#licensing-requirements-for-password-writeback for more details.


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IanMathews-0361 answered ·

The documentation is a bit ambitious. I have office 365 licenses but apparently that only gets me Cloud based accounts. If I want full write back I need a minimum Azure AD Premium P1 which is an additional $6 per user. Since I already pay the 12.50 for office the additional $6 just for a portal is a waste. At that price I will just make my own reset tool.

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