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ScottDunbar-6816 avatar image
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ScottDunbar-6816 asked AndreiBulgakov-0785 commented

Linux Teams client requires login and registration

I'm using the Linux client, version 1.3.00.30857 (64-bit) on Ubuntu 20.04. After a recent update the environment has become unusable as I have now have to login and then sign up for teams for my account. Even after all of that the client doesn't connect to meetings.

The meetings I'm attending do not require these steps when using the MacOS client. Indeed, after a meeting on MacOS it asks me to optionally sign in.

I've tried to remove Teams, including everything in ~/.config related to it but nothing changes. Has anyone else come across this?

office-teams-linux-itpro
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SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered SharonZhao-MSFT commented

@ScottDunbar-6816,

Do you mean that you need to sign in Teams by reentering your credential every time and you cannot connect to Teams meeting all the time?

Does anyone else with the same environment have the same issue?

It recommends you check if your date and time zone is set correctly on machine.

Make sure all the ports are opened correctly in firewall.

Meanwhile, please give us a related screenshot of this issue if possible.


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@ScottDunbar-6816,
I am writing here to confirm if any update about this thread.
If the suggestion helps, please be free to mark it as an answer for helping more people.

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@ScottDunbar-6816,
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.

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GunnarZiesche-2582 avatar image
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GunnarZiesche-2582 answered AndreiBulgakov-0785 commented

I would just say bump. But thats rude...

Still having this issue with current Teams version (teams-1.4.00.7556-1.x86_64.rpm) from
https://teams.microsoft.com/downloads


as well as with the currently available snap version (@2021-04-07, hope that is also 1.4.00.7556-1).

Both end up in a "register loop"
as also described Last year in e.g.:
https://techcommunity.microsoft.com/t5/microsoft-teams/teams-infinite-sign-in-loop/m-p/1251739
https://techcommunity.microsoft.com/t5/microsoft-teams/microsoft-teams-desktop-on-mac-stuck-in-login-loop/m-p/1341170

with my private account. To the business account I also have - more on that later.

Also, the information currently provided under https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/sign-in-loop does not solve the issue using current chrome. Also tested this through, register / sign in loop is applying still.

Also checked the hardware clock: it is set to local time, updating just fine and in sync with the ptb timeserver in Germany.


Now to the business account:

Login works like a charm. chats & groups are available - purged again as this account is NOT ment for private usage.

This is obviously an error with my private office365 based account. Also I can login with that same account to teams in windows, no problems.

So @Microsoft, would you kindly find a solution to this bug, supporting Teams on Linux for private teams users?

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I have the same issue with linux client: can't login with my personal MS account. But on Windows it works fine. I believe the linux client is just buggy. This bug was reported relatively long time ago, but nothing has changed during that time.

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