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AnthonyNguyen-6720 avatar image
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AnthonyNguyen-6720 asked ·

Dell Inspiron 2-in-1 Event ID 6008 Error with Reoccurance of Shutdown

I have been having this issue for several months and could not fix the issue since when it first started. The event id indicates to be 6008 followed by a critical error of 41 kernel power issue. I have resetted my laptop to factory setting several times but with no luck. I have changed the power options to never sleep, power button inoperable, and hard drive never to turn off, nothing worked. I ran administrative integrity check and nothing showed to go against the testing. I have updated Windows to the latest update as well as drivers and that does not seem to be the problem. I have checked from duplicate drivers and disabled sound drivers since there were more than one but different ones, did not fix my event id error. I ran Dell Supportassist and did not work, testing the hardware which seems to be not the issue. There are no physical damage done to the laptop and I presume that a systematic error relating to the software is the issue. Please help me resolve abrupt computer shutdown due to event id 6008.

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DSPatrick avatar image
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DSPatrick answered ·

QnA currently supports the products listed in right-hand pane (more to be added) Better to reach out to subject matter experts in dedicated forums over here.

https://answers.microsoft.com/en-us/windows/forum/windows_10-update

or possibly in the Dell hardware forums

https://www.dell.com/community/Inspiron/bd-p/Inspiron

(please don't forget to mark helpful replies as answer)

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